Today’s news in the Wall Street Journal “Marketplace” section is chock full of opportunities for some PR peeps. Let me share (although I see they’re getting stingy with their story links and wanting $ so I promise to find other sources for links) and see if you agree and can go get some new business in your neck of the woods using these features below:
** WellPoint (aka Anthem) is asking hospitals to increase patient quality and reduce re-admissions otherwise the hospitals will not get payment increases as high as they used to. WellPoint is going to score hospitals on a test with 51 indicators for patient treatment quality. The indicators include preventing patients from relapse, following a safety checklist and patient satisfaction.
“The change is part of a broader shift within the health industry to compensate providers based on the quality of their care, instead of the volume of tests and treatments they perform. Next year, as part of the health-overhaul law, the Obama administration will rework how the government pays hospitals through Medicare so facilities with better-quality treatment outcomes get higher reimbursements,” said the
$$ — Public Relations Opportunity: Hospital marketing/PR departments need to educate physicians/providers on this new change that will cascade throughout all payers. It only takes the first one to cause the entire industry to follow suit, and the pressure will be on providers to deliver higher-quality treatment rather than higher volume. Having worked in health care marketing my entire career, hospitals focus less on provider relations and more on patient relations. There’s an opportunity to create integrated programs to help push quality treatment from all sides of the health care equation. In addition, PR can share these stories with patients (old, new and soon-t0-be) that quality treatment is a first priority.
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is taking a hit with Japan still re-building after the quake that ruptured an entire industry. Demand for vehicles is rebounding, and U.S. dealerships are struggling with a shortage of Lexus, Honda and Toyota brands.
$$ — Public Relations Opportunity: Any U.S. dealerships that sell autos made in the good ‘ol US of A should pounce on this opportunity to sell American cars, especially fuel-efficient American cars. We’re inundated with advertising campaigns to sell us cars; but, what about a PR campaign that’s solid and education oriented? I always liked the programs by auto repair shops that taught women what’s under the hood.
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— Have you ever known a publisher to execute a PR campaign? GASP! Imagine if they did; perhaps that’s the way publishers get us to pay $455/year to get the Wall Street Journal online, in print and digital.
$$ — Public Relations Opportunity: Start engaging in social media, publishers and create a loyal community for the brand. Because, just like law firms, people are dedicated to a personality — the reporter who writes a favorite column or story. Because we can’t buy a year’s print subscription for $10 any more, we consumers of news are going to need some help keeping loyal with publishers’ brands and not reading at the local library.
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: No surprise here and a good PR idea…digital publisher Rosetta-Books, LLC is giving away digital editions of five classic titles (now movies) to jump start sales of online books. The promotion launched May 7 and ends June 3.
$$ — Public Relations Opportunity — E-book publishers are going to need to keep PR top of mind to ensure digital book readers keep the money flowing. I’m not sure how all this is going to work unless PR is adopted by authors and publishers. Perhaps authors are going to need to use PR/social media even more so on their own i.e. book signings, appearances at special events, social media engagement, and direct marketing.
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There’s another struggling to get people to buy the product after all the cool re-vamp re packaging, displays and what about the taste? Have you tried that stuff lately? My kid loves the Chicken and Stars, but man, I cannot eat that without hot sauce. So, PR teams inside and at agencies — how about a cook off contest using Campbell Soup as the foundation? And, I’m not talking about mom’s famous casserole with all those cream-based cans of fat.
Anonymous says
I was squinting at the Campbell cans, thinking, is that pink, or has the color finally faded to match the flavor? Lol, I hate to hate on Campbell, but really we only use the cream of mushroom as a sauce base these days… But, um… I’m a baker, not a cook.
Soulati says
Heh. I liked that image b/c it is all of corporate America’s “PR” to go pink for breast cancer. My mom used to serve us “must-go casserole” — everything in the frig must go and the mushroom soup was the only added ingredient. I can’t believe we liked it.
Anonymous says
Yeah, I didn’t register the pink ribbon at first, it just looked off-color. We tend to do fried rice with our leftovers. At least we can pretend we’re eating Chinese food…
Michelle Quillin says
What a cool idea, Jayme, listing these articles with your PR Opportunity commentary! I love it!!
The Campbell’s cans are really pink now? Seriously? I haven’t been inside a grocery store in too long — and not because I’m shopping at farmers’ markets, either!
Soulati says
Hi, Michelle! Thanks for stopping in! The soup cans are only pink during the breast cancer awareness program — you know, every corporation in the U.S. jumps on that bandwagon. OK, so who’s doing the shopping at your house?
Jenn Whinnem says
I read this post this morning and have been thinking about #1 ever since. I’m not sure who would say, “You know what I want less of? Quality and good outcomes in my healthcare.” On the other hand, this just seems like a patently obnoxious move on Wellpoint’s part. Then again, I didn’t read the entire article so perhaps I’d be less up in arms if I did.
What I can agree on is the PR opportunity. Healthcare is in the US is simultaneously revered and reviled, it would seem; it’s so good that people from other countries come to take advantage of it (or so the story goes), and yet it’s too expensive, doctors are too greedy, people are tested for too much, etc. I’d like to see the healthcare industry get a little more love. Is this Jayme’s next project??
Breast Cancer Prevention says
Celebrate survivors and remember those who have past. Increase awareness
and encourage early detection to save lives. Show support by wearing
pink, thinking pink and buying pink. Donate to breast cancer research
and treatment organizations. Share stories, give advice and join events.