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Thoughts on Public Relations

11/29/2010 By Jayme Soulati

On occasion I read O’Dwyers, a public relations trade magazine with regular features and listings of specialty public relations and firms. The November 2010 technology issue provided interesting blog fodder about the future of public relations.

Jack O’Dwyer, editor-in-chief, reported on comings and goings at the Public Relations Society of America (PRSA) Assembly Oct. 16, 2010 during which delegates debated the future of public relations in 2015. His editorial is disjointed and not easily understood unless one had attended the assembly, apparently (this, of course, is my opinion after reading his column).

To get to the crux of the matter, various issues were addressed during the assembly, which I’ll recap here for the sake of our own discussion:

APR Designation

It seems PRSA itself is divided about the profession and voted in favor of keeping those professionals without the accredited public relations (APR) designation off the board. The vote, 173 against/104 in favor, was the first in 30 years.

  • I elected not to go after APR, yet there are many who have. It requires investment of time, professional dues, volunteerism, and finances – many things a budding professional in the agency world cannot afford. Instead, I became president of the Publicity Club of Chicago and sat on its board for more than six years. I gave my time willingly to publish the annual media directory (countless hours) and innovated the Let’s Do Lunch Live Auction where we invited media to auction themselves to the highest bidder for lunch (was an excellent and fun fund-raiser for the club).
  • No one I knew back in the day willingly shared the APR designation with their name unless they were trying to keep up with the Joneses ala physicians or nurses (notorious for adding every credential to a signature).
  • How does this vote affect the future of public relations? It doesn’t. Those folks running PRSA inclined to keep only APRs on their board will not have the fortune and privilege of knowing professionals the likes of me and my peers. (Feels much like the “men-only” country clubs, doesn’t it?)

The Press

Mr. O’Dwyer shares copy from several slides in his editorial; however, there is no attribution. I have no idea who said:

  • “The concept of news and its corresponding news value…is being diluted if not dissolved.”
  • “New media is creating healthy skepticism about the truthfulness of media.”
  •  “The de-professionalism of traditional media and arguably, PR.”
  • “PR people must embrace integrated marketing communications to reach highly distracted publics in a competitive communications environment.”

Hmm, not sure why that section was called “the press;” should’ve been called “the lament.”

In particular, I’m agog in re “practitioners must embrace integrated marketing communications.” Really? What PR person doesn’t already know they need to work all sides of the aisle and embrace our sisters in marketing, advertising, digital, new media, and anyone else vying for the illusive marketing dollar?  

No longer is public relations pure. (That’s where I launched my career — as a purist, conducting media relations daily and becoming a pitch pro selling news to media. It was how I defined my career, but no longer.) Public relations professionals who elect to remain pure and execute traditional media relations, special events, thought leadership, and influencer relations without integrating practices of marketing, new media, and advertising cannot survive.

There are a few more choice remarks in the column referenced here, and I’m going to save them for my next post. Meanwhile, what thoughts might you have to add to mine?

Filed Under: Public Relations Tagged With: Public Relations

Giving Thanks

11/25/2010 By Jayme Soulati

Saying thank you should be an every-day occurrence; yet, many of us don’t take the time to appreciate those around us for their friendship, business, support, kindness, respect, acknowledgment, help, sharing, love, or giving.

I appreciate everyone I’ve met in the social media world and those I’ve not had the privilege of speaking with. I appreciate the learning, banter, comaraderie, laughs, intelligence, and most of all new friendships and business partnerships.

To you and yours, I wish you peace and give thanks to you for contributing to me.

THANK YOU!!

Filed Under: Blogging 101

Blogging Under Cover

11/24/2010 By Jayme Soulati

Credit: lockergnome.com

There’s something about having few subscribers and few comments to a blog that’s a gift in disguise. Can you imagine what that might be?

This week, I read Danny Brown’s blog post about criticism mentioning the “natives getting restless” and how he had unsubscribed from A-lister blogger Chris Brogan’s blog because Danny thought Chris was snarky. Two days later, I read Chris Brogan’s blog post about criticism – accepting it and receiving it well which mentioned Danny Brown’s blog post and his unsubscribe action. Chris was surprised because he felt Danny was a regular commenter on his blog.

Do you understand what I’m getting at?

The responsibility Chris Brogan takes to “write 4,000 words daily and post about four times a day” is a choice no one else is making that I’m aware of in the blogging world. The pressure he puts on himself to consistently ideate, deliver, respond and repeat on a daily basis is astonishing. When other award-winning bloggers who also generate high-level content begin to bicker with peers in the space  that’s when I’m glad I blog under cover.

Everyone has an opinion, and when leaders begin to comment about leaders, that’s when we bloggers attempting to adopt the lead in something can be glad we’re not. What I find fascinating about how we perceive people in social media is that the words, emoticons, punctuation, LOLs, avatars, tone, and, style form the basis for perception – all without benefit of hearing the spoken presentation (unless there’s a video or webinar to put voice to words).

I’m not sure who’s really getting restless – the social media A-lister blogger leaders who day in and day out must generate topics and content to feed the hungry masses, or we bloggers under cover who can easily sneak away into oblivion without anyone batting an eye lash.

Filed Under: Blogging 101 Tagged With: Blogging

Auto Makers Tap Twitter Influencers

11/16/2010 By Jayme Soulati

Intriguing article in The Wall Street Journal on November 15, 2010 “Tweeting to Sell Cars; Auto Makers Turn to Social Media Influencers for Buzz.”

Basically, the piece is about Ford, Lexus and Toyota tapping social media heavyweights to help influence followers on Twitter and push brand and new cars. Where traditionally celebrities were engaged to tout new vehicles, now the likes of Brian Solis, a disc jockey, and Baratunde Thurston, web editor of the Onion, are being tapped to push autos down followers’ throats.

How do you feel about that?

Brian Solis is in my stream; he doesn’t follow me, but I regard him as an A-lister, for sure. Would I pause if he began tweeting about a brand more than five times a day? Absolutely, and then he’d lose credibility in my book. We all agree social media is supposed to be monetized. Kudos to those who do it well ala Brian Solis.

Being a Twitterati is more about creating community in my book, but it’s also about replying and connecting. The only time my tweet was acknowledged by Brian was when the product I bought from him was late by five weeks (and it messed up my presentation).

In the case of the large auto makers, their scale is global. To them numbers talk, and we are, after all, a numerical society – those with the highest numbers of followers get the nod from outsiders but not necessarily from we on the inside.

What’s your impression of Twitterati, corporate America tapping social media influencers, and whether that strategy works with the grassroots tweeps? I’d love to hear your impression on this one!

Filed Under: Social Media Tagged With: Twitter

Before You Blog

11/15/2010 By Jayme Soulati

Blogging is a journey. I just read Chris Brogan’s blog post today about how he writes 4,000 words daily and inspires you “how to write three blogs a day.”

For 99.9% of us, that ain’t happening; nor is it necessary. A blog post a day is ideal, and for 50% of us that ain’t happening, either!! So what’s a blogger to do?

Before you blog for real, you need to take into consideration the following:

  • A blog does not stop needing attention. It’s a living, breathing communication channel that requires nurturing. That daily pressure can be a deal breaker for those who cave under that responsibility.
  • Understand that subscribers and numbers of comments don’t necessarily imply success. It’s true, we’re a numerical society and “followers” count, but look at quality over quantity. There are many people who read this blog and say so on Twitter and elsewhere, yet they don’t subscribe. (That’s OK. Methinks having more subscribers would put added pressure to write and post daily.)
  • Goal setting is what everyone says you need to do; I say it’s pretty much hogwash. In public relations, we write plans and proposals oriented to goals; do goals really drive action and execution? One would hope, but for a blog, I’m not so sure.
  • Setting strategy is more like it – who are you targeting and with what fodder? It’s important to know that at the outset, and it’s also important to know this can change six months in to the blogging experience.
  • Understanding voice and what that means is just shy of critical. You need to give yourself a good six months to tap your voice, earn the confidence to recognize what that is and to keep forging ahead. While voice is often illusive, always remember to whom you’re writing and with what content.
  • Writing, writing, writing. You ought to be able to burn a blog post in 60 minutes tops and that includes its writing, adding of links, posting, adding an image and publishing. There are posts that take longer, and these are usually research oriented.
  • Understanding the back end of a blog is absolutely the most critical factor in your blog’s success. I cannot undercut the importance of this. I have so many horror stories that to others are laughable, but as a non-IT person forced to grapple with software, servers, plug-ins and widgets, the learning curve is painful.
  • I recommend Dwight Maskew of Carbon Based Life who is more than helpful in re IT. I asked a tweep who she used for her blogs, and she recommended Dwight. You will not be disappointed.

Lastly, for today, blogging takes confidence (a favorite post I wrote awhile ago when I was in the blogging dumps). There are so many emotions that go in to blogging, they are hard to describe and share. Everyone’s journey is different; what matters is your perseverance to keep it alive.

Filed Under: Blogging 101 Tagged With: Blogging, Chris Brogan, newbie blogger

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