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  • Home
  • So What is Message Mapping ?
  • Services
  • Hire Me
  • Blog
  • Presentations
  • Get a FREE E-Book
  • Contact

Soulati-'TUDE!

How To Message Map E-Book Debut

10/14/2013 By Jayme Soulati

Message-Mapping-Book.jpgWhat is a message map?

In Jayme Soulati’s (that’s me) new e-book, Message Mapping: How to Sizzle External Communication with a #RockHot Tool for Leaders, I explain the concept of message mapping and why any company small, solo, mid-sized, or large needs this tool.

The e-book, available only at https://MessageMapping.co, also provides a step-by-step example of a message mapping exercise for a fictitious company. Readers are walked through the exercise to create messages that form the foundation of external communication.

Message maps are born in the media relations field within the profession of public relations. I have been doing message maps for 20 years for a broad brush of companies in all shapes and sizes with expertise from Chicago’s agencies.

Those people who work in the crisis communications field also use message maps to ensure that spokespeople are on message and less apt to stray from the approved messaging platform.

In this era of social media, companies may be in the spotlight of journalists less. This doesn’t mean preparation is not required or necessary; to the contrary. Spokespeople need to be ultra prepared today to ensure they can answer questions from many different channels. Having a message map is the first step in ensuring that comfort.

My book teaches marketers, public relations executives, business owners, and more how to work with a facilitator, the steps in the process, how messages are developed, and finally the step-by-step process to making a message map come alive.

Buy my e-book now, right here.

It’s a tool every company needs for copywriting, social media, media relations, website development, internal communications, and more.

Big Thanks

A team was instrumental in bringing this book to market. Without the help and expertise of Scott Quillin of New England Multimedia; Glen Moyes of Glen Moyes Design; and, Jenn Whinnem, this book would still be a seedling. My heartfelt thanks.

Two Books

Within six months, I have authored two books.

The first, “Writing with Verve on the Blogging Journey,” available as an e-book or softcover via Amazon or Greyden Press, is a three-year collection of blog posts about blogging. It was a book that needed to be published first, and it showed the steps through the world of self-publishing.

Message Mapping: How to Sizzle External Communications with a #RockHot Tool for Leaders, is not available via Amazon or a publisher’s store. It is only available on https://MessageMapping.co in an e-commerce setting.

Once I understand more about this journey in the online world of e-commerce, I will have more learnings to share with you. For today, I’m so happy to launch my second book in 2013, and I’m hopeful it will be a hit for the business world.

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Filed Under: Business, Marketing, Media Relations, Message Mapping/Mind Mapping, Public Relations Tagged With: Chicago, E-book, Media Relations, message mapping, message-map, Public Relations, RockHot Tool, Sizzle External Communication, Social Media, Tools, Verve

The Happy Friday Series: What Is Silver Is Gold

10/11/2013 By Jayme Soulati

Susan-Silver-screen-shot.jpgOn January 25, 2013, Ms. Susan Silver cheerily volunteered to write the second installment in our The Happy Friday Series, The Top 5 Cheery Songs. You know this series is “our” series because I didn’t write it, all y’all did!

If you missed last Friday’s installment, let me update you…the series is taking a turn to you. Thanks, huge and glorious thanks to each and every one of you who contributed to the longest-running series a blog has ever known (is that true? I have no idea, but it sounds true to me). There have  been 38 guest posts from mostly 38 different people.

Susan was the second to join in. Thank you, Lady, for your interest, support, ‘raderie, and #RockHot awesome.

Don’t know Susan? She blogs here at Cirque du Mot, which means “life is a circus.” When you hit her website, that is constantly changing, she puts right on the front, “Friendship is a communicable disease, spread the infection.”

What’s also on the home page is Susan is the community manager for  Gygax Magazine. (You’ll need to ask her what that is…Hey, Susan! What is that?)

Where you can find Susan blogging most frequently is right here, at 12Most. Her latest article there explains a lot. She’s in to Dungeons & Dragons! Remember that game?

Susan is one of the most endearing people you’ll meet on the interwebz. She has a knack for quirk and an amazing ability to DIY tech and API stuff. Anyone who does that is my hero.

I’ve watched her come alive; nearly completely out of her shell. We finally get to see an avatar with her picture, and I’m so excited because she’s been hiding for some time.

Susan, you go, go, go…it’s my pleasure to know you and watch your confidence blossom in your writing.

Susan Silver, thanks for your Happy Friday; you are #RockHot!

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Filed Under: Happy Friday Series Tagged With: Dungeons & Dragons, Friendship, Gygax magazine, Happy Friday Series, Social Media, Susan Silver

Dermatology, Advertising And Coupons

10/09/2013 By Jayme Soulati

Let’s face it (heh), who really goes to a dermatologist without any reason except concern for ungraceful aging? Unless you have a coupon, of course.

We’re living in the coupon era; I even see guys with wads of coupons in hand at the grocery. They might even be better coupon users than females. The point is, coupons are ubiquitous.

Thus, when I saw promoting the addition of a new dermatologist and a coupon for a FREE cosmetic consultation, I called right away. Maybe it was time for me to call in the experts and see how much sun damage and “fine lines and wrinkles” were invading my face space.

When I called to schedule the appointment with Darlene, I shared that I had a free consultation coupon and would it be usable. The nice lady said yes. The appointment was rescheduled three times, and off I went today only to take a look at the coupon and find NO address on the advertisement. Stupid.

The five receptionists asked for my insurance card and I said I had a coupon for a free consult. That’s when the fun began.

Apparently, the free consultation wasn’t for the new dermatologist who had just joined the free consultation was for him (if I wanted more boobs, a tummy tuck, cancer removal, or another wonderful procedure).

I was confused and asked for clarification and pointed to the descriptors in the ad. That’s when I needed to explain that I wasn’t there for moles, lesions, warts, skin cancer or anything else they could bill my horrid insurance for. I was just there to get a professional to tell me what I ought to be doing for my skin to attempt to age gracefully.

Finally, after about six minutes, the woman returned and said, “She’ll see you for a cosmetic consultation.”
Wait. I thought that was what you billed to the insurance company and it was for procedures, etc.? Isn’t that what you just said? Nope, that was medical and that gets billed to the insurance. Okay, thanks. Bah-bye; time to get back to work and remove myself from the circus of confusion stemming from:
An advertisement that was not written properly
An advertisement that was not going to be honored although the scheduler said it would upon making an appointment

Dermatology Practice Marketing Tips

  • When dermatology practices decide to print advertisements, please test them with prospective patients first. In fact, you might even hire a professional to copywrite for you.
  • Stop trying to write a book in a 4×6 advertisement; you confuse prospects and no one in your office can even interpret the ad.
  • When the prospective patient arrives for the consult, honor the coupon! It could not have hurt that brand new dermatologist to come out of her cave and say hello and apologize for the confusion.
  • It was obvious you didn’t want my business although I alluded to the fact that I didn’t need to carry around all this weight on my chest….hmm, a smart receptionist would’ve perked up to resurrect the potential relationship, right?
  • The FREE part of the coupon didn’t say it was ONLY for Dr. Reeder; if you’re welcoming new providers into a practice, the FREE consult should be for anyone named in the ad (there were three professionals in the ad).
  • A new customer walks in your office for an appointment lured in by your marketing program. Should you fight over the fine print and your interpretation of the coupon versus how that potential patient is reading your poorly written advertisement?
  • Or, should you head back to the cave and politely ask the new provider you’re promoting in the advertisement to see Jayme Soulati, professional blogger, marketer and public relations professional, who may turn into a long-term customer with medical needs one day?

EXACTLY.

No matter, I’m back to work and writing about it so I can put that experience behind me. I think I’ll schedule more time with an esthetician instead.

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Filed Under: Marketing

How To Get Capital Against Online Advertising Futures

10/08/2013 By Jayme Soulati

The-Bean-Soulati.jpg

By Jayme Soulati–“The Bean”

This is a story about business opportunity for those successfully monetizing via online advertising who are  interested in earning capital from that revenue stream.

I received a cold pitch, answered the phone and ended up agreeing to do this Q&A with Hanna Kassis, founder of OAREX Capital Markets, Inc. The most amazing thing about this guy is he’s in third year law school and launched this startup (during his first year) with the most zany business model I’ve ever heard. That’s why he gets the nod below; he deserves a smile today for all his hard work dialing for dollars.

And, this is what he wrote to me after our call, “Jayme, it was a pleasure talking to you today. It’s rare to just find a number or contact on some website and reach out to them and actually receive a moment of their time. Thank you for that.”

Hmm, I think he should be in PR. I love that he spelled my name right; no one does that even though it’s right there in front of them. Actually, Hanna found my blog post, Who’s Monetizing Online? republished on Steamfeed and reached out to the folks I referenced in that piece. Then he reached out to me; however, he didn’t know I wrote the article or that I was a professional award-winning blogger. Hmm, maybe he shouldn’t be in PR (heh).

All that aside, I’m impressed; I hope you will be, too.

Interview with Jayme Soulati & Hanna Kassis, OAREX Capital

What is OAREX and what do you guys do?

We are an “online advertising revenue exchange” to help digital entrepreneurs take their businesses to the next level by providing them with capital based on future advertising potential.

How does this work?

Digital properties like websites, or any other digital property where ad space has been sold, have a future value — the advertising dollars that will be collected in the future.

Faced with a need or desire for capital, digital business owners have a few options. They can take out a loan, sell equity in their business, or sit around and wait for future advertising revenues to roll in. OAREX provides a fourth solution by allowing digital business owners to sell their future ad revenues in exchange for lump sum cash.

Are you lenders? Do you give your clients loans?

No, we are not lenders, nor do we take an equity stake in the businesses to which we provide capital. It’s completely risk-free.

What does risk free mean?

Risk free means we guarantee website owners a certain percentage of their expected future ad revenues. We generally pay 30-75 cents on the dollar (thus, guaranteeing future revenues today) and take the chance that the website doesn’t generate as much in advertising revenues as expected. We take the risk away from the website owner and assume 100% of it, meaning, if the website crashed while we owned the revenue streams, we would be the ones to suffer, not the website owner.

What kinds of contracts do you offer?

We purchase online advertising revenues for the next three, six, nine or 12 months. Once it expires, it’s as though the client never had anything to do with us, meaning they owe us no debt and maintain the same ownership percentage they had when we first met (assuming they haven’t changed their position while we had a contract with them).

So how does OAREX get paid?

During the terms of the contractual agreement, we collect payments from our clients after advertisers pay them. It’s really a good faith transaction; we’ve been extremely cautious about who we do business with.

Isn’t there a moral hazard, i.e., someone takes your money and then they quit blogging.

Good question. The answer is no, and here’s why: assume we purchase six months worth of future ad revenues for a website, and then the website quits blogging or producing content or they shut it down (though in our contract with our clients there is an obligation on their part to do exactly what they have been doing in terms of “operations”). Naturally, if they did this, though, the revenues would decrease. We may lose our money or not collect what we expected. When the contract ends and they start receiving ad revenue again in the seventh month, they won’t be earning anything either. So really we position ourselves with our clients so that its win-win or lose-lose. If we go down, they go down. Thankfully, we haven’t encountered anything like that, but it won’t be a surprise to us should it ever happen. Every business has bad customers they have to deal with.

Who is your target market?

Broadly speaking, anyone who has sold advertising space on an intangible medium. Specifically, website owners, app developers, YouTube channel owners and even Twitter account owners. There are different risks and factors associated with each of these, but they all have one thing in common — present value based on advertising revenues. We can offer the same service to all of them — help them realize the present value today via lump sum cash.

How do you know how much money they’re going to earn?

Well, we don’t. It’s sophisticated speculation. Generally, I take all of their website data, both analytics and earnings, and plug it into a model I’ve built in Excel that calculates various averages and growth rates. Then I consider qualitative factors such as frequency with which they publish, type of content, seasonality (e.g., we have a client that blogs about video game reviews, and hits tend to rise pre-holidays on those kinds of websites). All of these factors boil down to our offer price, which is the starting point of negotiations between us and the potential client.

Who are you?

I graduated with an undergraduate degree in accounting in 2008, and immediately pursued a masters degree in financial economics from Youngstown State University. This gave me enough hours to sit for the CPA exam in Ohio. I am a licensed CPA in Ohio, but don’t do anything in the way of practicing accounting. My first job out of college was in public accounting for about eight months, then I left that job to run a U.S. Congressman’s campaign. That job gave me experience and skills to be resourceful and operate an entity. I also taught economics at YSU as an adjunct professor for an academic year. After that I left to the West Bank of Palestine and had a stint with the Palestine Stock Exchange as a financial analyst and translator. At the moment, I am in law school and expect to graduate in May of 2014. I started OAREX after my first semester of law school and here we are today. The Youngstown Business Incubator supports our business.

Reach Hanna Kassis, founder of OAREX at hanna at oarex dot com.

Filed Under: Business, Marketing

Soulati Media On The Street With Heather Whaling

10/07/2013 By Jayme Soulati

Screen-shot-PRTini.jpgThe distinct pleasure of hearing Heather Whaling, CEO of Geben Communication in Columbus, Ohio, was all mine.

In her presentation to IABC Louisville and the Digital Marketing Association (where we both presented), Heather gave a #RockHot delivery about various successes she’s having with clients of late. There’s so much more to learn from Heather on her blog, PRTini, right here.

As a traditional public relations professional blending digital marketing into her core, Heather recently shared a big success with Sprout It for MiracleGro. Facebook has been a tremendous boon for her and her team, and in this short video below, she shares several tips how you can emulate her expertise.

Oh, and by the way? There’s a major

SHOE ALERT

in this video, so don’t skip out before the end!

Meet Heather Whaling!

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Filed Under: On The Street Tagged With: Columbus Ohio, Digital marketing, Facebook, Geben Communication, Heather Whaling, LinkedIn, MiracleGro, Public Relations, Social Media, Sprout It

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