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Soulati-'TUDE!

Fixing The Social Media Plateau

12/03/2012 By Jayme Soulati

Pinterest featue in Metro - 27th February 2012

Pinterest featue in Metro - 27th February 2012 (Photo credit: Great British Chefs)

There’s a social cultural shift on the ‘sphere and the ‘webz; have you felt it? More’s the question…are you experiencing a social media sea change plateau yourself?

Many in my community have been on this social engagement and blogging journey for an average of 18 months. For me, it’s almost four years.

When you look at that timeframe doing almost the same thing day in and day out, it’s time to grow or die.

The signs below may be an indication it’s time to step up your game, take it to the next level, and grow or remain complacent. See if these strike a chord and whether you might add a few of your own:

10 Indications You’ve Hit a Social Media Plateau

1. Learning new things becomes more rare; another 20 ways to use Pinterest blog post isn’t providing new insight over what you know now.

2. Your favorite bloggers seem to be echoing the chamber more frequently, and there’s a reason you’re spotting that — you’re ready to grow because you know.

3. Posting wit and banter on the channels is more of a chore and you find yourself sharing posts without reading to keep your Klout score up.

4. Facebook’s continued alterations and altercations have you yawning as you realize other channels may be a better fit.

5. You read some of the posts and shake your head at the nonsense.

6. When you find a new blogger with some awesome content and you write a comment saying so and get crickets in response.

7. When you see a favorite blogger MIA or changing it up so drastically you can’t follow whose writing you’re reading.

8. When whining becomes more the rant and a feeling of morose amplifies emotions in posts.

9. When the Triberr stream is populated with content that boils down to limited scope, repetition and topics you’ve seen already a dozen times.

10. When the road ahead is a question mark.

How To Fix The Social Media Plateau

Not saying you need to feel all of these or any, but when you begin to question your purpose and experience a few of those listed above, consider these possible solutions to fix The  Social Media Plateau:

1. Take a hiatus and refocus on your core business. You’ll buy back tons of time; yet, your social brand will suffer.

2. Reduce the time spent on the channels that don’t return much to you. That way, you’re not spread as thin.

3. Guest post on national blogs or other more high-traffic blogs (only after you engage and make a connection with the bloggers’ community, of course).

4. Tackle a whole new area, which can be any or all of the following — web design, analytics/big data, content marketing and lead gen, podcasting, webinars, passive income, affiliate marketing, speaking, e-books/books, and, and, and…

OMYGOSH…look at #4 — there’s my laundry list to push the envelope and avoid a social media plateau! What about you? Did any of that tickle the pink?

 

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Filed Under: Social Media Strategy Tagged With: Blog, Business, Facebook, Klout, Pinterest, Social Media, Twitter, Web design

When A Black Cloud Hits Your Business Psyche

11/30/2012 By Jayme Soulati

English: Managing emotions - Identifying feelings

English: Managing emotions - Identifying feelings (Photo credit: Wikipedia)

Ever look at the sky and see the black clouds roiling and churning up dismal and bleak sense of unbalance? Mother Nature has a way making that happen, and unfortunately, it happens to business owners, too.

When a black cloud of obstructionary (yep, coining) thoughts hits your business psyche, then everything is off balance until it’s not. This week, I’ve experienced that sense of forboding. Maybe it’s the time of year when there’s pressure to spend more money than you want on personal things and holidays. Perhaps it’s that constant feeling of playing catch up because there is never enough time to be the best social media buddy any more AND bring in the client work AND service it.

Perhaps it’s the fact that life happens and emotions get the best of us turning what was a solid pathway into a twisted, pot holed crevasse.

When all this kind of life happens and your business psyche are put at risk (because we all know a healthy mind, body and spirit make for an even healthier business), what are the things you do to take a turn for the better?

Here are 11 ways I try to deal with all things black cloud:

1. Cocoon and let the darkness slide in and around until it passes and the light comes on again. Don’t reach out to anyone unless it’s short conversations.

2. Stay away from topics on blogs that push buttons and don’t comment unless it’s neutral and positive.

3. Focus outward on others who need attention.

4. Belly laugh because it relieves stress immensely.

5. Eat comfort food like what I did for supper tonight — grilled cheese and tomato soup.

6. Hit the tennis court after working out the kinks on the treadmill and stretching to open the chakras.

7. Breathe in the nose deeply and slowly and breathe out the nose.

8. Watch mindless TV or read mindless books with no business connection.

9. Write a blog post to clear the head because bloggers are full of ideas and the mind becomes cluttered with topical tension.

10. Ask for a hug.

11. Call a friend and shed a few tears to detox.

Do you have certain things you do to ease tension and get your business back on track? When humans run businesses, it’s expected that human emotion can sometimes get in the way. It’s up to we as business owners to recognize the signs that emotion overdrive is hitting and put remedies in place to manage it.

 

Related articles
  • Black Cloud
  • Are Small Business Owners Taking On Too Much? [INFOGRAPHIC]
  • Blog Topics For Your Business Are Easier to Find Than You Think
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Filed Under: Public Relations Tagged With: Black Cloud, Blog, Business, business owner, positive energy, small business, SMB

A Simple SEO Audit For Your Website

11/28/2012 By Jayme Soulati

This infographic is an SEO Audit for your website. The bloggers over at Search Enabler were more than happy to share the code to embed this right here, for all of you. This is a simple presentation for website owners and bloggers who need steps to better SEO.

 

How To SEO Audit Your Website - A Walkthrough-Graphic by SearchEnabler.com
by SearchEnabler – SEO software platform

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Filed Under: Public Relations Tagged With: Google Panda, Search engine optimization, SEO Audit, Web Design and Development, Web search engine

Mobile Payment Processing Or Credit Card Swiper?

11/27/2012 By Jayme Soulati

in Covington, KY and Columbus, OH, this past weekend and next, had a few hundred artisans and jewelers peddling their wares to an engaged and well-behaved bunch of shoppers on Black Friday.

The first purchase I made, the retailer whips out her iPhone with a card swiper attached to the top. She swipes, I sign my name with my finger pad, add my mobile number to receive a text receipt, and, voila, I’m done. On to the next where I dig out my card (now not too hard to find), and she swipes and I sign. No need for me to enter my mobile number, it’s already in there from the.

We moseyed onward to the man with his two little ones selling miniature figurines in cast iron and painted with oils in high detail. The figures had to be as tall as this line is wide ___________ and the teeniest snowman I have ever seen was NOT taller than this line is wide _______.

When it came to pay, I tossed my card onto the counter, and he returned with an ancient payment system – the triple-layer carbon credit card slip that requires completion of the address, phone number, transaction total, manual calculation of the tax and final total along with the imprinter for the credit card that slides atop the plastic. (Think back…I know you remember!)

When I made a comment, the male retailer said, “Oh, yes, those online mobile payment processers are so much more expensive.”

For sure, when you probably don’t own a smartphone, have no data plan and include the 10 steps you have to make in order to process a payment…!

So, I don’t know a single thing about mobile payment systems; I’m not a retailer. I do use PayPal, which is an online payment processing system that charges me a fee to accept payments into my account from elsewhere.

Mobile retailers, and there are plenty these days, have to get with the picture and understand that there’s so much more to using an online payment system than just paying a fee. Big data are all the rage today, and you can bet those other retailers are earning some awesome demographic information about their customers by using a mobile payment system. If they were smart, they’d get someone to develop a “check-here-to-sign-up-for-our-newsletter box” or “may-we-send-you-one-marketing-message-by SMS-and-then-you-can-opt-out?”

But, what do I know? I’m not in retailing, so perhaps I’m just full of the customer experience.

 

Filed Under: Business Tagged With: mobile credit card payments, mobile credit card processing, Mobile Marketing, mobile payments

Get Ready For The Chief Everything Officer

11/26/2012 By Jayme Soulati

credit: chiefmartec.com

The chief marketing officer manages public relations, marketing, advertising, and social media. It’s no secret that analytics and big data have pushed the CMO into the realm of tech, encroaching on the IT department.

Silos in organizations have IT squarely functioning on its own, reporting to the chief technology officer. When do marketing and technology collaborate? Probably in the conference room and perhaps at a few meetings.

A recent issue of Advertising Age on the future of marketing has raised this very issue – marketing and technology are converging at a fast pace but the squabbling is still alive and well in many firms and large organizations.

Other reports suggest the role of the chief marketing officer is fraught with little tenure – the average length of time in this position is about 18 months. Why is that?

I reckon a solid guess that social media and the outside-in communication style of consumers has pushed marketers into a frenzy to dissect and measure. As the IT department stood alongside watching the festivities, marketing took on big data and added it to its mix. Did it make it any easier for marketers to have all these stats flying around every day? No…social media ROI remains elusive.

The other thought is that CMOs are fighting for influence.  A recent study by Appinions, an opinion-based influence marketing platform, studied the level of influence by marketers in a highly popular paper with results published by Forbes. I imagine the chief marketer wants more influence over all of it, right? After all, the CIO or CTO has been relegated to a silo for so many years…but I feel a sea change brewing!

So, what’s going to happen in the corner office?

Is there anyone highly qualified to catch the curve balls in this new normal? Does anyone have the competency to manage all these departments converging in the C-suite? Methinks anyone in the CMO position today is working their arse off to stay smart and be ahead of the game.

Instead of all these chief whatever officers, I’m imagining the Chief Everything Officer…it sounds so much more, well, inclusive, doesn’t it?

Related articles
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  • CMOs and CIOs: The New C-Suite Power Team (INFOGRAPHIC)
  • In Defense of Marketing
  • Big data: How the revolution may play out
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Filed Under: Marketing Tagged With: Analytics, big data, CTO, marketing, PR, Social Media

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