Soulati Media On The Street comes to you “live” (it was live then) with Adam Toporek, owner/blogger of CustomersThatStick.com. Adam has been featured in this series before from Social Slam 2012, and it’s been exciting watching his progress the last year with his social customer service blog.
Adam now has an e-book you can get free if you sign up for his newsletter, and he comes from the world of franchising (I admire anyone who works in that sector).
See what’s up with Adam from Social Slam 2013!
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Ah… the pinnacle of Internet famous: Soulati on The Street! 🙂 This was so much fun, and your Inside Customer Service video came out great, even if you skipped a question. So, look for that in a few weeks.
Also, I like your theory about not changing your blog for a year. People really should take the time to figure out their groove before jumping into quick changes.
Adam | Customer Experience I should add this is raw video; captured “in” the moment. You look so good on video, Adam! So calm; unlike someone else I know! Thanks for playin’!
Soulati | B2B Social Media Marketing Adam | Customer Experience Are you kidding? You’re awesome on video — so real and personable.
Adam | Customer Experience Soulati | B2B Social Media Marketing Really? It’s such a hard medium to have confidence with. Thank you, for sure.
Soulati | B2B Social Media Marketing Adam | Customer Experience I agree with Adam, Jayme. Your energy is great!
New England Multimedia Soulati | B2B Social Media Marketing Adam | Customer Experience My energy… Jayme must have caught me post Red Bull! 🙂 Seriously though, thank you Michelle!
Soulati | B2B Social Media Marketing Adam | Customer Experience I think you are both calm, cool and collected. I’ve done a few of these and really, really hate watching them. Nice work!
To quote a friend: cool beans. You both #RockHot. Cheers! Kaarina
KDillabough Back at ya! Wish you could have been at the scene of the crime. It was great getting some IRL time with Jayme and others! #soslamCanada? 🙂
I loved this! Adam, have you thought about shooting a quick one minute video each day with a customer service tip? You should. You’re a natural on camera.
New England Multimedia It’s so funny how we view ourselves on camera and how others view us. Right, Soulati | B2B Social Media Marketing ? Thank you so much for the kind words Michelle — and that’s a great idea! I might have to work my way up to it though. I can’t even keep up with my Twitter feed on a daily basis. 🙂
It’s nice to put a voice to a face, Adam – loving the work you do with Customers that Stick!
Cheers, Jayme : )
Mark_Harai Thanks Mark! Is there some video of you floating around somewhere? 🙂 Video really does help bridge some of the online gaps.
Yay! It’s Jayme and Adam in one place! Loved it. 🙂
lauraclick Aw shucks! 🙂 We had a good time. We’ll all have to do more video next year.
Very cool. Adam is a natural on camera, so relaxed. And Jayme … what a host! Thanks for sharing.
Craig McBreen Thanks, Craig…giggling. I’m too zany behind the camera; I think Adam captured a bit of that when he shot me, too. Coming soon, I think! Are you doing much video? I think you ought! Bet you’d be the #RockHot! Great you came by; thanks.
Soulati | B2B Social Media Marketing Craig McBreen Coming soon for sure. We’re still trying to figure out how we are going to release the videos going forward.
Soulati | B2B Social Media Marketing Craig McBreen Not doing much, but have been interviewed. Let’s just say I need to work on an Adam Toporek Style Smooth technique 😉
Craig McBreen Thanks Craig — appreciate that! And agreed – Jayme is a great host!