I’m impressed with my impression of how much a story (good old traditional media relations) in Fast Company has me eager to explore a Ford as my next vehicle. Never in my wildest dreams would I have expected to say that; my grampa drove Ford (enough said!).
Back step a minute…
The quest is on for a 7-passenger SUV (not a soccer mom mini-van, please, although I do coach my daughter’s team) that may or not remain a Toyota. The more news I consume, the more confused I am about which direction to head. Factors strongly in the nay column are companies that accepted government bailout monies we taxpayers funded, as well as the overall health of the corporation (GM? Nope).
I certainly won’t end up “like” Simon…
Simon Dumenco is (sdumenco@adage.com) The Media Guy for Advertising Age. In his opinion column April 12 he writes “What a pathetic, passive, compliant consumer I’ve become! Like, over there, in the kitchen: my incredibly easy-to-use Senseo coffeemaker, which I thought I loved. But it only accepts certain kinds of coffee pods. How devious! And my sleek Braun toaster: Sure, it can accommodate sliced bread and bagels, but could I cook a pot roast with it? No! Does it have a camera? No!”
I’m fiercely loyal to Toyota and have always loved my three-row Highlander from the get go. According to Advertising Age, Toyota sold more cars in March than it did in January and February combined. The “impressive bump” is a credit to the brand’s “almost fanatical consumer base and bargain hunters.”
Case Study with Self
I decided to use my own situation as a case study in consumer-buying habits. As I move through the steps toward this large purchase decision, I’ll share the various communications channels I’m using to get there. To date:
- Word-of-mouth marketing — Twitter helped direct me to Ford and Volvo 90. After taking a look, I was impressed by both and swayed by the Volvo brand.
- A comment on this blog directed me away from Volvo because it’s being sold (don’t want to be stuck like Saturn owners).
- Upon reading the April Fast Company story, “Ford’s Big Reveal, The next generation of Ford’s Sync technology will turn its cars into rolling, talking, socially networked, cloud-connected supermachines. Introducing America’s most surprising consumer-electronics company.” (And that’s merely the headline!)
- In a nutshell, Ford’s alliance with Microsoft is bringing leading-edge connectivity to its now pared down and more manageable line of vehicles. Voice- enabled and hands-free phone dialing and answering, music selection, navigation, climate control, and so much more are putting Ford vehicles ahead of the curve.
- Worth looking at, don’t you think? Then again, perhaps the thought of owning a talking car like David Hasselhoff in Knight Rider is what’s compelling.
- Two soccer moms sat in their Toyota Sequoia monstrosities (I think they were matching). Upon walking up to them (windows were down) I queried them about Toyota. Immediately, they both said, “I’d buy another Toyota in a heartbeat, the problem has been fixed already!”
Indeed.
