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Tap Small Business Resources To Improve Success

05/30/2014 By Jayme Soulati

A long time ago, I had an idea for a small-business website. It would be oriented to the backbone of the business, the inside. Much like a blog’s backend, a business has one, too. It’s the toughest thing about being an entrepreneur; yet, it’s the most important.

By now, I’ve been out of the actual formal workforce longer than I’ve been employed inside a company. That trend is happening more and more with the onset of more small businesses vying for self-employment and successful companies. How you ensure that success depends greatly on the resources you tap for the how-to knowledge you need.

I’m going to share a few of those resources in this sponsored post for Cox Blue. It has published a bevy of small-business essentials to keep your SMB growing. I hadn’t known how in-depth Cox Media Group was with its helpfulness for SMBs until I started perusing its site and blog. Its website functions much like a walking encyclopedia of business resources. You can access any of those right here at Cox Blue. [Read more…]

10 Steps Using Social Media For Business Development

02/03/2014 By Jayme Soulati

Institute of Technology and Business Development (Photo credit: Wikipedia)

We all need new business, right? Doesn’t matter if you’re a solo professional, small business of five or larger, everyone has to keep the pipeline full and the leads rolling in.

Digital marketing is absolutely the tier-one method, and I recently met an incredible expert who does it every day exceptionally well. And, the process is highly strategic requiring expertise learned over time and years of testing the methods.

Social media provides another business development methodology that everyone can do and probably does do without knowing it.

The other day, I tweeted, “If you ignore Twitter, it ignores you.” Indeed. When you fall off the ladder into the rabbit hole, it’s hard to jump out. There are a variety of reasons making that hole feel comfortable and safe and most of it has to do with being challenged and trying what’s new and different. While it’s easy to tweet and reshare everyone’s posts all day, what’s the gain besides burn out?

Let’s be more strategic and help fuel your lead generation. And, I’m not talking about inbound marketing right now; I’m talking about good old-fashioned networking.

10 Steps to Fuel Business Development

Step 1: Set Goals

There are four simple goals for using social media for business development:
1. Identify your target list
2. Elevate your personal brand
3. Ask for a meeting
4. Earn the business

Step 2: Track With a Spreadsheet or CRM System

If you’re on a budget and can’t afford a CRM system, then use your QuickBooks or Excel to track lead generation and prospecting. If you’re really on a budget, then perhaps index cards?

Step 3: Develop a Tier-One Target List

Everyone has a wish list of a company with which they’d like to work. Put your list of five or so together. Maybe you select a few out of each category that are different sizes.

For sales teams, this works, too. Select the company with which you most want to do business and get that target list active on a CRM system (but then I don’t need to inform sales how to prospect, right?).

Step 4: Who is the buyer of your services or product?

During the time I was in HubSpot school (I made a major investment in this platform to learn inbound marketing from the big guns), the words “buyer persona” appeared on my radar.

I had to think about the audience most likely to purchase my services and describe them – age, gender, expertise, values they appreciate, and more.

From the list in step one, select the title/role of the person most likely to buy your services or products. Get that title/role into your tracking system.

Step 5: Audit The Company

Here’s where social media comes to play. Using your tiered target list, begin exploring social media activity by the company. Record on your tracking system/CRM each of the channels and which is more powerful for shares and content.

LinkedIn (example). Does the company have a company page? How about a group? Who are the folks who work there? Can you find the title of the person most likely to buy from you? Better yet, take a look at your network; who in your network knows someone at that company to send an introduction on your behalf?

Step 6: Social Sharing

Google+. Similar to LinkedIn, check out the business page for your target company on Google+. Perhaps you’ll also find the folks who work there and you can do a search. (Not to mention, you can also do a name search on Google itself, of course!) Begin to +1 posts on Google+ by the company and also reshare it if you think it’s worthy.
Twitter. Companies tweet, obviously. Star the company into your Faves List and begin retweeting posts you like from that company. Pay attention to who’s tweeting; it may be an agency and there may also be initials on the posts indicating someone on a team.
Blog. Here’s where you can really influence and elevate your identity and brand. Visit the company blog frequently; in fact, subscribe and never miss a post. Read for a week or two (depending on the frequency of blog posts) and get a feel for the topics the company is writing on. All the while, you’re preparing to comment on the blog while resharing it on social media channels.While the blogger for the company may not be on your target list, you can still use the fact that you commented and shared that company’s blog post in your eventual pitch.
Your Blog. If you really want to make an impact and impression, invite the person you’re targeting to do a Q&A with you, write a guest post or to link. You can also follow them on the Interwebz; but, do not be a stalker! Use discretion and caution, please!

Step 7: Engage and Build Relationship

We who have been on social media longer than five years know how to build relationships with total strangers. It’s what the channels were built on. Today, that ‘raderie is next to nil; yet, people appreciate genuine authenticity with real professionals and people.

Use that concept to build upon the relationship you started. Of course, your goal is to get a meeting and perhaps earn some new business; however, there should be a common interest you can draw upon to build a true and solid foundation.

Step 8: Ask for a Meeting

If you’ve done a great job making small talk, sharing content and following your target list, then it’s time to ask for a meeting. Make it casual under the guise of networking because that’s what it is. No one wants a hard sell, and the recipient of your attention is smart enough to know a sales shakedown when it happens!

Essentially, be you and be real.

Step 9. Stay in Touch

If the meeting doesn’t product the result you wanted, do not fret. Sales pipelines sometimes take months to fill and business also takes time to close. If you drop off the radar, what happens when your prospect wants to find your name and number and can’t because you fell back into the comfy rabbit hole?

Step 10. Smile and Show Me Some Personality

I needed a step 10 to round this out, and maybe it’s the most important step in the bunch. Think about when you get a cold pitch; how’s your demeanor on the phone? Abrupt and impatient, right? Now think about paving the way to a prospect with smiles, laughs, personality, kudos and more. How do you think that person will feel about you with all that in front of the ask? Selling with heart couldn’t be more important, and think of it this way – if you get a “no thank you,” then move on to the next one and pretty soon it’s like riding a bike.

Who’s Monetizing Online?

09/23/2013 By Jayme Soulati

Every day another someone from a really cool company, blog, blogging community, organization, or other network asks me to write for them, speak to them, brainstorm about the exchange of content, consider paying a fee to join a network, or hawk a product pitched from the far reaches of Russia and India.

And, I rarely say no because who knows what doors may open as a result of that opportunity?

What’s happening is my stretch is thinning dangerously. The offers are ubiquitous, and as a starter, I’m jazzed about what’s new and next. They say a sucker is born every minute; perhaps you’re reading one right now.

But, I can’t think like that. What I’m doing by accommodating most everyone’s requests is building a brand that appears to be #RockHot solid, so I’m told. It feels that way to me, as well. And, here’s the elusive question:

Who’s Monetizing?

The answer is…few.

My friend Tim Bonner, a UK stay-at-home dad, informed me recently he made $300 on his niche site. Not sure what he’s hawking, but I informed him in a tweet I was envious. I’ve also watched his meteoric rise from being a sometime daddy blogger to a snappy smart tech geek blogger who experiments with Google do-not-follow links and writes about it. Awesome.

I know my friend Jon Buscall, CEO of Jontus Media in Sweden, is an extraordinarily busy podcaster and dad to a gazillion Basset hounds. He has earned cash recommending podcasting equipment and selling it via an Amazon affiliate program.

In that same program, I made about $10 once, and I also was pitched to run a blog post on another blog for $75. My first book, Writing with Verve on the Blogging Journey (you can buy it on Kindle for $3.95), is a collection of blog posts about my favorite topic of blogging brought in $85 from the publisher (who took a cut after Amazon took a cut). That’s truly the extent of my monetization.

I know that SpinSucks Pro requires membership, and really good content is sold to folks on SpinSucks. People can register or buy into a webinar for $50 to hear professional speakers on professional topics. Good on them.

But, I want to know who’s truly monetizing huge?

All of the peeps above come from the content/traditional marketing and PR realm. The ability to monetize takes knowledge of API and back ends, building and programming of websites, addition of shopping carts and management of digital marketing calls to action, forms and landing pages.

Do you have all that knowledge under your hat?

Nope, didn’t think so.

The Conundrum of Monetization

That’s the conundrum of late. We who can develop the substance and slap a price tag on it need the techies to join the team and figure out the platform on which to sell the products. Recall I said Tim Bonner earned money on his “niche” site.

What that means is Tim found a specialty topic or product, developed a new site oriented to that product and began to sell. His earning potential is in its earliest stages; however, he’s found the methodology and hopefully the product to keep on with residual income.

Digital Marketing Is An Answer

I see many of these passive income bloggers who started way early building an email list. Their lists are massive of trusting individuals who came to their site for some reason or another. When another product is hawked, that list of trustworthy and hopefully loyal community members are more inclined to make a second purchase. All of a sudden, that network of thousands is buying everything hawked by that trusted figurehead.

To make this happen, you need knowledge of digital marketing; inbound marketing as HubSpot calls it. I’ve been in HubSpot school all year. As a solopreneur, the ability to do it all is daunting; the time and knowledge and effort it takes to learn new things is terribly exciting, however extremely fatal to making a living the traditional way – with a handshake and results-driven pure work on behalf of a client.

Monetization Requires A Team

I’ve come to realize I don’t have what it takes to monetize alone. I need to build a team with a tech pro who can help program a site (a simple WordPress site is all we need), a digital marketer who can manage and nurture the list, design the calls to action and add them as widgets in the sidebar of the site, write the landing pages, and consult on that back-end of the site.

The most critical part of the team is one who builds the products and content to bring in the cash. That’s me. If I could free myself up to truly concentrate on product development and trust my team was standing by to facilitate their ends of the triangle, we’d be golden.

So, who’s on board?

Target Buyer Persona When Writing

09/03/2013 By Jayme Soulati

When you invest in digital marketing school via HubSpot, as I have, what you’re told out of the gate is to know your buyer persona. Now that I understand that phrase better, it makes perfect sense. Quite simply, you need to understand the characteristics and demographic of the person most likely to hire your services.

Define Buyer Persona

What’s not as simple as defining buyer persona is writing to meet those criteria every day. To get there, you have to take a hard, introspective look:

What is your purpose writing blog posts every day, three times weekly or once per week?

If, when you look at a blank screen and see only obligation and weariness, then perhaps your spark for blogging has dimmed.

Instead of looking inward at only you, think about your audience. But, first, think about your business goals.

Bloggers have two paths to take when taking up the virtual pen:

Be a personal blogger and write to share about families, travel, school, emotion, etc.
Become a professional blogger where content is king and drives your business ROI.

It’s not easy making the leap. When a blogger writes solid and educational content with genuine authority on a highly consistent basis, that’s when things begin to happen.

Write For An Unknown Audience

How do you get there from here? You put yourself in the shoes of your buyer, reader, customer, prospect. What sorts of writing do you think your unknown audience wants from you?

You need to be developing #RockHot content every day; it’s imperative to ensure you’re climbing the rungs of the never-ending ladder.
Each of us who has been blogging more than three years consistently and has a goal to optimize a blog for monetization (the elusive), knows there’s a steep learning curve to the next plateau. To differentiate, it’s up to you to deliver content oriented to the reader you have never met.

The content you craft has to answer the question, “Does this blog post entice a total stranger to pay attention to my writing?”
Let’s get back to the buyer persona thing for a minute. In my view, keeping my target audience top of mind when blogging is a challenge. I have an incredible community built over time who are at varying stages of business success, who are personal friends, who are bloggers, who are business owners, and who are not likely to hire my services.

Here’s the rub…for all the people you know in your community, there are five handfuls of people you don’t know. It is these lurkers and occasional readers whom you want to lure back every day you post content.

If you’ve determined the characteristics and demographics of that occasional reader and defined your buyer persona, then perhaps the content you craft for your blog can be tailored to that group of people.

Switching gears to write for the buyer is a challenge for me.

Everything I read, every conversation I have, and each time I listen provides blog fodder for me. Because I want to teach and share my passion and enthusiasm for what I do, writing content to earn new business is where I struggle.

I’m working on it; trying to make the total leap to being a solidly successful business blogger who is regarded for authoritative content. Right now, the rocky path I’m on is exactly right. No one said a learning curve is without a detour, and I need to keep reminding myself that it’s OK to stay true to your school.

What about you…any hot tips to share about why you blog and how you regard your audience?

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