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Hoop.la: An Online Community Platform For Your Social Hub

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hoopla.logo.pngRecently, my good friend, Rosemary O’Neill, President of Social Strata, was good enough to grant me an interview about the most #RockHot name for a company solution I know — Hoop.la. We originally met via Social Slam, my used-to-be-favorite spring fling that is now defunct. I love to give her grief about her crazy Twitter handle (@rhogroupee) and for that she’s now affectionately called RoHo. In all seriousness, her company’s latest community application is pretty cool, and we’re sharing here in a Q&A that’s sure to get your juices flowing, so grab a spittoon.

What is a Hoop.la? Do you have to sing that?
First of all Jayme, I love the way you say “Hoop.la!”  Hoop.la is an online community application that integrates blog, forums, chat, calendar, and media/file uploads in an easy-to-use (and mobile-friendly) interface. It’s SaaS, so there’s no software to install, no plug-ins. Hoop.la was first released in 2010, and is currently supporting over 4,000 sites serving millions of page views every day.

Who would need this?
Well, we’ve got customers ranging from small non-profits using our free Hoop.la Spark plan to run their donor/volunteer communities all the way up to Pro Enterprise-level deployments for Rodale’s Runner’s World Magazine community. If you’re a business looking to create a social hub on your own website, and wanting to pull together your crazy array of social “outposts” (as Chris Brogan calls them), you might want to check out Hoop.la.

Do I have to give up my WordPress blog?
No. That’s the cool thing. Hoop.la is designed to be really flexible, so that you can turn off or on any of the modules (like blogging or chat) with the click of a button. We also offer import services, if you do decide to bring over your existing blog or forum content from another platform.

How can you fit Hoop.la in with the rest of your website?
You can easily make custom pages within Hoop.la that have any HTML you like. Also, there are built-in widgets that are embeddable on your existing site; so, for example, if you want to pop a widget that shows recent forum topics on your home page, you can do it with the click of a button. No geekery required. (However, if you’re feeling saucy, you can access the custom CSS to really tailor the look and feel.)

hoopla-splash-image.jpgHow is this better than just using a Facebook page?
Would you like to be earning SEO juice for yourself instead of Mark Zuckerberg? We definitely aren’t saying you don’t need Facebook; however, every business should have their own social “center of gravity” that’s under their direct control. With Hoop.la you own the data and you control the experience, period. We have lots of customers who are successfully cross-pollinating from their Facebook page to their Hoop.la site, making even more engagement opportunities.

Can I use it for private or internal communities too?
Definitely! Hoop.la is designed with really granular permissions, so you can keep the whole site public, or you can restrict certain features or forums, and you can even monetize certain activities with built-in premium memberships (no merchant account required). Long John Silver’s is using Hoop.la for its private, internal franchisee community.

Hoop.la is worth checking out, Jayme adds. Please do reach Roho aka Rosemary O’Neill at 206-283-5999 ext 106 for a demo.

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Use EverPost To Influence Klout

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EverPost.jpgVia a LinkedIn group, a pitch came from someone I didn’t know asking for a review of EverPost.co. I let it sit and slide to the bottom of the priority list until a better time to find time.

About EverPost

To my utter delight, EverPost is the simplest tool I’ve come across for content shares of others’ material.

You register free with Twitter or Facebook.

Choose which channels you want to share on — either LinkedIn, Facebook or Twitter.

Select five categories of topics you’d like to follow.

Voila! A board appears with content from a variety of sites in the categories of topics you want to peruse.

Click share or auto-schedule, and your share is on its way to the channels you selected.

It’s so simple, and there’s a plethora of content at your fingertips to push out to the Interwebz.

Why I Love EverPost

  • Did I say it’s simple?
  • There is zero learning curve; sign up and go.
  • I do want to share good content without strings attached; this enables that.
  • I get to share a wide range of topics from one dashboard. If I get tired of posting content in one category, then I go back to the drop-down menu and select another after deleting one of my chosen five.
  • There are no comments from the dashboard; however, you can go to the blog and read the entire post before sharing (ahem, as you’re supposed to).
  • The tweets show up with the author’s Twitter ID; they can see that a new person is sharing their material.

Klout Is About Influence

Triberr, my fave blogger sharing platform (please ask to join my tribe!), is getting into the influence game. That means influence scoring is going to be more about the Klout number, too.

If you’re at all concerned about lots of shares to keep the Klout score high, then you need to use EverPost.

In about 10 minutes, you can share 20 blog posts. Yes, you can scan the post and vet it prior to sending, too.

I find it always a challenge to concern myself with keeping my Klout score high. I don’t have the ability to sit around on the Interwebz and share content all day. Were I to be able to, my influence score would be higher than it is now.

Perhaps I’m going to use EverPost every day this week to see if I can sustain a higher Klout score just so those numbers prove I’m really an influencer. LOL.

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The Happy Friday Series: Amazing Online Friends

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broads-who-tweet.jpgWhen I started my social media marketing agency 5 years ago, I did it for a variety of reasons.

  • I didn’t have a job. I had just been laid off from the magazine that I worked for when a larger publishing company bought it out. They were in OH, I was in NC, we didn’t know each other, and I was easy to cut.
  • I have always been ahead of the curve when it comes to technology.  In early 2000s, I made President’s Club when I was in sales because I was the first to do email blasts.  A few years later, I started the concept of selling Webinars to my advertisers at the magazine.
  • I started my blog in 2003 – I was a “mom” blogger before most moms even had email. I was on LinkedIn the first year; I was on Facebook when there were less than 800,000 people and so on.
  • I’m BIG on customer service and helping people succeed.
  • I’m very social. I like to meet people.

One of the BEST parts of social media is getting to know people. I have met some amazing people that I would never have had the opportunity to meet were it not for social media. I met my friend and mentor, Mark Schaefer because of Twitter.  I don’t know what tweet it was that he saw, but he reached out to me and offered a half hour of his time to “mentor” me. I was floored and giddy all at the same time.  Whether he liked it or not, he had a follower for life.  I wouldn’t meet him in real life for at least another year and that was when he came to be the keynote speaker for me at ConvergeSouth. He came to speak because of our relationship that we had built online.

Meet Whom You Tweet

 You can build amazing relationships with people online but at some point, you REALLY want to meet them in person. To put a face to a Twitter handle or avatar is the best feeling in the world. That’s why I go to conferences.. it’s not to learn (added bonus if I do!) but rather to MEET WHO I TWEET!

 I think it’s so important to find these opportunities to connect in person that I started a group affectionately called the #BWTs.. Broads Who Tweet. My point is getting to meet my online friends makes me happy for days. The energy I get from our  BWT weekends will feed my soul for weeks.  I just love taking those online relationships to the next level.

broads-who-tweet-wine.jpg BWT is a group of tech-savvy women who I had gotten to know over the course of time and we had built such great online relationships that we wanted to get together in person. We have a hoot when we’re together.. we laugh, we support each other and we talk non-stop. After a few lunches, I thought…Hey! Why don’t we go on a retreat! We can get away from the family for a few days, drink copious amounts of coffee and wine and learn from each other.

 And just like that, the #BWT Beach ReTweet was born.

We’ve done two of these retreats, and I’m in the process of planning the third. These relationships began on social media. We’ve carried them into real life and formed real friendships. I know that I can call on any one of these women to help me with something and they will be there in a flash. And they know that they can ask the same of me.  It was because of this group that I joined forces with my friend Adrienne and together we created a new, bigger and better social media agency. It doesn’t get much better than that, friends. 

 You never know where you will find your next friend or your next tribe. Some last, some don’t.  I’m grateful that I have them and all of you. Every chance I get to grow my social media circle, I do it because you never know where it may lead.

About The Author

Kristen Daukas is the Director of Social Media for Atlantic Webworks. When she’s not creating magic for clients, she’s busy trying to keep her sanity as she navigates the water of raising three teen and tween daughters. She also enjoys long walks on the beach in the moonlight with her husband. And she thinks she’s really funny. Come share a tweet  and circle her at Google+!

 

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First Blog Post: 15 Tips for New Bloggers

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Keeping up with my Sunday pattern of posting one from the archives, this post below was one of my very first written March 22, 2010. Upon reading it, I’m impressed this list still has merit nearly three years later…what tips might you add based on your own blogging journey? Lastly, how about publish your “First Blog Post?” (Still relevant and well written?)

From Soulati’-TUDE! Archives:

Now that I’m officially a blogger, it feels pretty cool. I’m eager to put all the back-end stuff behind me and concentrate on perfecting and building the network. Unfortunately, I need to dig deeper for the patience as it’s all part of the larger journey.

In spite of my short time here, there are tools a newbie blogger needs to stay the course. Let me suggest several based on direct experience in the first two weeks:

  1. Patience and Perseverance. Without high levels of patience, a new blogger cannot persevere.
  2. Tech Know-How. IT knowledge is not a necessity, although it’s a bonus. Some of the more daunting areas are installations, code, ftp, renaming files, creating databases on c-panel and so much more. When self-hosting a WordPress blog, be prepared to be frustrated.
  3. Know your limit. Hit a wall? Ask for help; hire the experts. I didn’t, but needed to. (I had hit my wall, but a guy on Twitter blew me off for a week, and it angered me so much I insisted on doing this myself.)
  4. Time. Blogging requires more time. Obstacles and snafus galore and solving each take precious hours. See number two.
  5. Listen at a higher level. When speaking with clients, colleagues, friends, peers, listen for the next blog topic. After any conversation, if something strikes you, jot down key words to trigger topics.
  6. Keep a notebook, folder. Keep the notes, posts, items you read in a manual notebook or desktop folder.
  7. Rip tear sheets. Familiar with this term? Public relations practitioners use it when one of our stories we’ve placed hits. Get oriented to tearing out stories and filing into an idea folder. I’m already tearing sheets from Advertising Age, BusinessWeek and the Wall Street Journal which offer an array of ideas.
  8. Follow and subscribe. No better way to get post ideas then to follow people on Twitter lists via or . Subscribe to blogs in a reader. That way when on the road, you can access posts galore and delete subscriptions not making the grade.
  9. Use a dictionary/thesaurus. There’s nothing like a good dictionary to help find the right word or look up a synonym. Each post I’ve written has required reference to the dictionary. I’m expecting a few grammar lessons along the way, too.
  10. Be aware. Being aware is more than just combing content for ideas. Curiosity is the first step towards greater awareness. Surf 10 minutes daily on Technorati and get a sense of topics, style, and popular bloggers’ content. With awareness comes relevance.
  11. Engage on Twitter. A blogger must have a Twitter account, but all tweeps don’t have a blog. Twitter is the first best marketing tool for a blog; it’s a built-in audience who already finds you credible enough to follow. Blog posts are first promoted on Twitter. Whether you include Facebook in this marketing scheme is up to how you use it (friends/family or mix of business).
  12. Be responsive. When you post, the objective is to get attention. The ultimate goal is to get comments and furthermore subscribers. Answer everyone with appreciation who takes time to jot a note.
  13. Queue the posts. It’s Sunday morning. I’ve written 3.5 posts. Am thrilled to have something in queue for the week. Find that quiet time to draft skeleton content. Come back to it and edit. Find support points from the Web to empower the message.
  14. Learn! Already after a solid week of blogging, I’m thrilled with learning opportunities. While I thought Twitter was wonderful, blogging beats it hands down. I now look at everything through the blogging glass…is this a good topic? Is it a trend? Where can I find the data to support this statement? Do I need to back up my opinions? Shall I link to that site? Should I self-promote the blog on another’s post? Does this content resonate? Who cares?
  15. Respect one another. Everyone is entitled to opinions. It’s what makes the blogosphere rich. Set a positive tone with the goal of garnering respect.

What might you add to the list, please?

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Eight Reasons Why Blogs Can’t Go Dormant

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credit: en.blog.wordpress.com

A recent conversation with a small-to-medium business (SMB) included the question, “If my business is booming, then why should I keep blogging?”

Great question because blogging takes a boatload of consistent time and attention. Not only is a blogger responsible for creating and publishing genuine and authoritative content, that blogger needs to nurture a community and comment on others’ blogs, too.

I get it; but, here’s what I said to my peer, friend and colleague:

  • If your blog goes dormant, you can’t walk the talk with clients.
  • When you disappear longer than four weeks with no activity, people stop coming to check in and you’re forgotten.
  • Prospects that want to check out your work expect to see up-to-date product. If a date on the most recent blog post is 60 days prior, then that sends erroneous messages. You may lose a lead if a blog is inactive.
  • To compete, you need to stay inspired. A blog gives SMB brands an opportunity to differentiate from the competition.
  • Becoming an authority is no easy task; keep the insight fresh and trendy, and the brand will benefit.

8 Tips To Get Back On Track

1. Post from the archives — there is content no one has seen in 12 months; select a favorite, add a more current opening paragraph, and voila — a fresh post!

2. Write shorter pieces. Blog posts should average about 500 words, give or take. If you’re trying to get back on track, write 350 words (you can do those in your sleep!).

3. Acknowledge your community with a list of the last 25 commenters and their blog urls. That pingback will bring peeps back to your house in droves to welcome you back.

4. Aim for one post weekly for a few weeks to get your mojo working again. Anyone who has blogged more than 12 months knows how to get back to it; just like riding a bike.

5. Remember that community you built? They’re not gone; just dormant, too. But, if you call them back with consistent posts, you’ll earn the traffic once again.

6. Think about SEO juice — what’s the number-one rule? Fresh, frequent content to boost organic attention.

7. You can’t be a one-channel wonder. Great that you’re on Facebook, but where did you really get your start? Twitter. What happened next? Blogging. Where are your clients, community, employees and prospects hanging online? A little bit of everywhere, so you need to engage equal parts Twitter, Blogging, Facebook and Google+.

8. Feeling down and out? Remember the ‘raderie your blog community inspires. There’s absolutely nothing like a good ‘old #TeamBlogJack to raise the spirits of bloggers who’ve been dormant awhile.

So, what do you say? C’mon back! You’re missed!

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