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Soulati-'TUDE!

Consumer Buying Habits Still Challenge Retailers

12/15/2015 By Jayme Soulati

ALT="Jayme Soulati Christmas Tree 2015"Consumer buying habits remain a mystery to retailers, apparently.

Yesterday, I was at a holiday party with my tennis groupies in an affluent home with several Christmas trees and many lovely decorations admired by all. The conversation launched into the fact that there were no more cool ornaments in stores, and the selection of holiday decorating accessories is limited.

We talked about Target and Pier One as places to go on the hunt while others preferred to wait until after Christmas for the deals. Wait! We all agreed there are no more after-Christmas deals for decorating goodies; if you see them before Christmas, you have to snap them up. That is so sad. We used to be able to get really cool ornaments and now retailers are not stocking shelves. Who wants to buy ornaments online, anyway? You have to touch them already.
The fact that retailers began to limit holiday selections is not new. I noticed this trend about 2009-2010 during the last recession when no one was buying that stuff. [Read more…]

Filed Under: Business, Customer Service Tagged With: Acacia Lifestyle, Amazon distribution, Amazon Pantry, catalog shopping, Christmas decorations, consumer buying habits, Cyber Monday, FedEx, holiday shopping, Kurt Salmon, online shopping, Pier One, retail, Retailers, Rieker boots, Sundance, Target, tennis, Toys R Us, UPS, USPS, Wall Street Journal

Using Comics In Annual Reports To Cut Clutter

04/22/2013 By Jayme Soulati

Credit: Loew's Annual Report via BusinessWeek.com

Credit: Loew’s Annual Report via BusinessWeek.com

In Bloomberg Businessweek April 22 – 28, 2013, a story about a comic book as an annual report was fetching enough to inspire this morning’s article. 

 The funny thing was, I read the name of the corporation using a comic book to inform shareholders as Lowe’s, my favorite giant hardware, lawn and garden store. Alas, the brand is Loews, just a transposition error.

 Loews is a holding company for hotels, sells business insurance, and produces energy. Imagine writing an annual report for a company as diverse as this.

 Its comic book annual report, also being called a graphic novel, stars Lotta Value, an investment hunter, who gallivants around Loews’s holdings and business units on adventures.

The creative team obviously had to think harder for this one. One critic of comic books in the article said the illustrations are “dead.” I’m impressed, but who am I?

Earned Media

Actually, I’m most impressed with the public relations team that earned nearly a two-page spread in Bloomberg Businessweek for Loews’s first foray into comic books as an annual report; complete with all the illustrations used in the “13-page graphic novel.”  

Corporate communications teams that write annual reports need to dig up inspired creativity to cut through communications clutter for shareholders, stakeholders and other interested audiences.  

 Using comics, however, is a crapshoot. Just the drawings alone have to be remarkable. For a corporation as diverse as Loews, the illustrations and copywriting have to be way above on the creatosphere.  It boils down to whether the concept appeals or if the communications team just doesn’t care.

 Bloomberg Businessweek’s take on all this is pretty believable, so I’m going with that:

 “The bottom line: Loews wants to attract more individual investors to its stock, which has returned an average of 16 percent annually for the past 50 years.”

 Using drawings and stories for annual reports means the company is ready to take a few risks and keep on going. With the birth of PI Lotta Value, the corporate communications team has a whole lotta (heh) opportunity to develop more communications vehicles featuring these cartoons. 

 I wonder if Lotta Value will become the next inspiration for a new TV series ala The Walking Dead? 

 The-Walking-Dead-Michonne.jpg

Michonne of The Walking Dead
By Jayme Soulati
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Filed Under: Planning & Strategy, Public Relations Tagged With: annual report, Art, Bloomberg Businessweek, Comic book, Comics, corporate communications, Earned Media, Graphic novel, Loew, Lowe, Public Relations, Retailers

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