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Soulati-'TUDE!

Are Google+ Communities A Thing Of The Past?

03/03/2014 By Jayme Soulati

English: Google+ wordmark

English: Google+ wordmark (Photo credit: Wikipedia)

Today is the day I pull the plug on Bloggers Unite, the Google+ community I so eagerly and quickly established to build a place for we bloggers to qvetch, klatch, and ‘raderie.

It worked. For a bit.

In the beginning, as with most things new on the Interwebz, the sharing and energy around Google+ was #RockHot. Everyone wanted in on the action, and my community became a friendly place for peeps to read new material and cascade a few plusses around the sphere.

After that, the invasion of the non-English bloggers happened overnight. One day, we all knew one another, and the next folks from Latin America, Europe, and South America joined and posted blogs in their native tongues.

As owner of this community, it became challenging to support and share blogs I couldn’t read. Yes, someone did inform me to use Google Translation; however, my time is limited.

Segue.

It’s All About Time

What did Google+ communities offer beyond a Facebook group or LinkedIn group? The chatter wasn’t different (in my community, at least). We who jumped in together were already connected on other social channels.

Although I did try to jump start the conversation, it seemed bloggers posted something and took off to greater confines where the engagement was more robust. I get it, so did I!

Amber-Lee Dibble, kindly accepted the role as co-manager of the community, and then she got swamped on a wild horse adventure (no kidding, she lives in the Alaska interior).

Are Other Google+ Communities Thriving?

Like you, I joined some really robust communities back in the day. When I was publishing my first book a year ago, Writing With Verve on the Blogging Journey, (if anyone wants a free copy in exchange for jumping onto my list, let me know!), I joined APE The Book managed by Peggy Fitzpatrick for Guy Kawasaki and Shawn Welch. With 3,400 members, it’s easy to get lost and lurk.

After I gleaned all I could (it was crazy with information), I had to turn off notifications as it became too much sensory overload.

Viveka von Rosen owns a community of 600 members about LinkedIn, her specialty, and I still see those notices rolling in my in box.

Maybe that’s the ticket to success for a G+ community? Specialty topics everyone wants to learn about?

Could be! And, what do you think? Are you still involved in any #RockHot Google+ communities?

Please list them here and tell us why as I’m now seeking a new home to visit!

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Filed Under: Social Media Tagged With: Bloggers Unite, Facebook, Google+, Google+ Communities, Guy Kawasaki, LinkedIn, Peg Fitzpatrick, Social Media, Viveka von Rosen

The Business Of Happy Birthday

02/18/2014 By Jayme Soulati

Happy Birthday, February! Just how many people are born in February, anyway? It seems like there are 3-5 people daily with birthdays I know within my little network. How about yours?

Since the snail mail snafus with postage increases galore (who knows the price of a postage stamp right now?), the volume of personal mail has subsided to a dull meow. When it’s your birthday, the tried-and-true BFFs from college send a greeting alongside mom, but everyone now sends global greetings the easy way — prompted by Facebook, LinkedIn, Skype and Google+.

Jayme-Soulati-Martini.jpg

Credit: Jayme Soulati

BTW, thank you EVERYONE for my birthday greetings! I remember about three years ago when I sat in front of my social channels until noon thanking every single person for my birthday wishes; it was a grand feeling for the whole day. About three years ago, it was a huge novelty to say happy birthday to everyone online. Now, you can even send gifts, and my goodness, I got one to NOT Dumb Starbucks (watch Steamfeed for the post I just uploaded on that topic!!).

Several weeks ago, I began to get birthday cards and I knew from the tell-tale envelope it was a personal greeting. Alas, not until I more closely looked at the marketing promo did I see that my birthday cards were from Kohl’s, J.C. Penney, Sunglass Hut, and my financial adviser (who always sends the best home-made cards, BTW.

Inside the retail cards were discounts on goods and services in honor of my special day. I could come on in and spend some money while getting $10 off that $75.

The business of happy birthday has gotten wayyyyy out of hand, but is it smart marketing? Do you rush to the retailer to cash in on the little discount they’re sending, or do you file the coupon? I did manage to use a Chico’s coupon for $10 off only because I was shopping for a business trip — see, still business!

Do you use birthday databases in your business? Tell me if you’ve had success with that and whether you recommend it as a good marketing strategy. I’ve never been a good birthday-rememberer, so I know already it wouldn’t be a strategy I implement, but I sure do enjoy saying happies to everyone else online!

(Please do note the very interesting compilation of blog posts from folks I don’t know writing about anyone’s birthday.)

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Filed Under: Social Media Tagged With: Birthday, Business, Facebook, Greeting card, Happy Birthday, LinkedIn, Shopping, Skype

7 Social Media Tools Reviews Via @TomPick

01/23/2014 By Jayme Soulati

As the use of social media marketing tactics have expanded and matured, two consistent challenges that remain are 1) finding enough time for all the tasks that need to be done, and 2) measuring the impact of social media marketing activities.

Into these voids have stepped all manner of developers and entrepreneurs with tools for social media monitoring, management, measurement, and more.

Need to find out how widely one of your links was shared on Twitter? Identify your most influential fans and followers for outreach efforts? Automate repetitive social marketing tasks? Find new industry influencers to engage with to help optimize your overall web presence?

Social Media Tools

Here are helpful reviews of tools to assist with all of those tasks and many more from half a dozen social media experts.

  • Social Media ROI: 11 FREE Tools for Measuring Social Media Success by Search Engine Watch
  • Nicole HarrisonNicole Harrison is “adamant” that, properly managed and executed, will deliver measurable financial results to a business, and provides brief reviews of 11 free social measurement tools including Facebook Insights, Twitter Analytics, and TweetReach, which she calls “a great tool for tracking a campaign or conversation on Twitter.”
  • 25 Awesome Social Media Tools [INFOGRAPHIC] by Social Media Today (***** 5 STARS!)

Douglas KarrDouglas Karr shares an infographic which showcases 25 helpful social media marketing tools across five categories: social listening, social conversation, social marketing, social analytics, and social influencer identification. The infographic also identifies high-profile customers, strong points, and ideal users for each tool, as well as whether it is free or fee-based.

  • 8 Social Media Management Tools We Use Everyday by FastBlink

Nicholas ScaliceNicholas Scalice highlights his favorite social tools across eight categories, such as Social Report for analytics, Klout for Business for identifying “your most influential fans and followers,” and Bitly for link shortening.

  • Social Media Management Services for SMBís by SMB Tech Guide

Sheye Griffin reviews three social media management toolsóHootSuite, Agency Platform, and Sproutófor their value across three areas: ability to capture streams from multiple social networks; keyword search and geographical/trend analysis; and ease of engagement with followers.

  • 7 Terrific Time Saving Social Media Automation Tools that you have to use! by Razor Social

Ian ClearyAsking “Do you struggle to get all your social media tasks done every day? Do you find that you perform repetitive tasks?,” (questions likely to elicit two “yeses” from many social media marketers), Ian Cleary reviews more than half a dozen time-saving social tools, including Social Oomph and Zapier (a tool similar to IFTTT).

  • 69 Free Social Media Monitoring Tools [UPDATE 2013] by DreamGrow (***** 5 STARS)

Priit KallasPriit Kallas reviews 69 free social media tools, divided into two groups: “the services that I use regularly or seem interesting to check out immediately” and “an alphabetical list of tools for you to play with.” Included in the first group are popular tools like SocialBro, TwitterCounter and Klout.

About The Author

Tom-Pick.jpgTom Pick is a digital marketing consultant who helps clients increase their visibility, credibility, and business success online. His expertise in web presence optimization, SEO, search marketing, social media, content marketing and social PR has helped b2b technology clients ranging from single-person businesses to $1 billion+ corporations. Tom is managing editor of the Webbiquity b2b marketing blog, and a co-founder of: WPOinc, a provider of web presence optimization metrics; the B2BMarketingZone.com portal for B2B blogs; and the Social Media Informer social media content aggregation site. He can be found on Twitter, LinkedIn and Google+.

Blog Owner’s Note: Here’s a perfect example that guest blogging is NOT dead! Thanks, Tom!

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Filed Under: Social Media Tagged With: Digital marketing, IFTTT, Klout, Social Media, Social Media Marketing, SocialBro, Tom Pick, TweetReach, Twitter, TwitterCounter

Social Marketing Man Of The Year @Mark_Harai

12/18/2013 By Jayme Soulati

Mark-Harai.jpgIf you’re not familiar with Mark Harai, you better dash on over to every social media channel to easily find him. Better yet, head directly to Blogger Beat, do not pass go, do not go to jail…just run already.

I began the privilege of getting to know Mark just prior to his hiatus from social media and blogging. He disappeared for some five months or so until we all encouraged him to return to blogging. Mark has one of those genuine writing gifts that open the flood gates and make you take a moment to ponder with feeling. Usually his comments on blogs are blog posts in their own right…well, back in the day, anyway.

I have become quite close to Mark spending time on Skype practically every day, and when he wants something he’ll track you down, corner you and relentlessly tell you why you have to do this or do that all in the name of growth and profit.

Mark is a formidable business man. He can generate leads like white on rice; I’ve never seen anything like it. He has built million-dollar companies over and over only to blow them up and start anew. Apparently, it’s a pattern we all have – entrepreneurs eventually blowing up their businesses (I know this as fact).

Why Mark Harai as Social Marketing Man of the Year

  • From little known ex-pat blogger to a visionary and internet influencer and entrepreneur
  • An aggressiveness second to none to get the job done and find ways around the obstacles
  • The intense ability to overcome the obstacles about what’s new and not in his wheelhouse in order to develop the win
  • Salesmanship with nurturing and relationship building extraordinaire
  • Development of Blogger Beat from a seedling that blossomed into a magnificent vision. BloggerBeat is a community of professional bloggers writing and selling in a marketplace of content, goods and services. Mark inherently knew the little guy was no longer going to make it without being surrounded by a team. I encourage you to reach out to Mark and get in on the groundfloor of his baby; no doubt about it, the best is yet to come.
  • The reblogger king. When Triberr launched its reblogging feature, Mark took to it like a kid to candy. He became the reblogging king (with pros and cons, IMHO). His traffic soared as a result of posting others’ excellent content with attribution on his blog, and the light bulb paved the way to his development of Blogger Beat.
  • A heart is a heart is a heart. Mark consistently wears his heart on his sleeve. He’s a man with passion second to none, and he will bend over backwards to share his generosity so authentically with you.
    Don’t get me wrong, if Mark has a goal and you’re part of it, he’s relentless until he gets what he wants. This guy is a force to be reckoned with, and everything upstairs? TRUTH!

Mark, I thank you for your intense personality, a passion that buoys you through thick and thin, a relentless drive to climb the tallest tree, and many virtual hugs you share with anyone who needs them. Your zest for life knows no bounds; when you fall, you get up, and when you’re up you bring everyone around you on the ride.

Can’t wait to see what 2014 brings; thank you for you.

Filed Under: Social Media Tagged With: BloggerBeat, Mark Harai, social marketing, Social Media, Triberr

About Weibo: Understanding Chinese Social Media

12/10/2013 By Jayme Soulati

Weibo-Soulati-screen-shot.jpgFew social media users have reason to care what Sina Weibo is; however, if they work for a multi-national company, it’s guaranteed that company is all over Weibo, and for good reason!

Weibo is the Chinese microblogging service with more than 505 million users launched in August 2009 for people who speak, read and write Mandarin and Cantonese. Daily active users number 54 million, says The Wall Street Journal. The site also caters to users from Hong Kong and Taiwan. To describe it further, it’s a hybrid of Facebook and Twitter with a 30 percent penetration rate in the country.

Sina (NASDAQ: SINA), which means new wave in Chinese, is the publicly traded online media company that created Weibo in China. Its site registers 100 million users, while its Sina Weibo has 56 percent of the Chinese microblogging market. What’s also appealing is that the top 100 users of Sina Weibo have 180 million followers combined.

Guess what else we can rely on trusty Wikipedia to inform us? There are about 100 million messages posted each day on Weibo. Sina is developing an English platform now and put a test up in January 2013; however, pulled it down after one week. Users have to be Chinese citizens to register on the platform.
Competition

Sina Weibo has enjoyed three years of un-rivaled monopoly on Chinese social media channels. Recently, however, Tencent Holdings is gaining with its “WeChat mobile app similar to WhatsApp and Line that allows users to post status updates, share photos and even strike up quick romantic encounters,” according to the Nov. 11, 2013 Wall Street Journal, “A Glimpse Into China’s Social Media.”

In the Wall Street Journal story written a day before third-quarter earnings Nov. 13, 2013, it was predicted by investors that Sina would lose some ground to Tencent. Upon checking status of the investor reports; however, Sina proved everyone wrong with an 11.38 percent boost while Tencent lost ground by 4 percent. Tencent boasts 236 million monthly active users, according to the Wall Street Journal.

Similar to support by Sina Weibo for the Chinese soccer team to play against Villarreal CF, Tencent has put $200 million to work for an advertising campaign with a single FC Barcelona soccer player, Lionel Messi, to advertise WeChat outside China.

Features of Weibo

If a user familiar with Twitter were to adopt Weibo, they’d find many feature similarities:
• 140 characters
• @ sign for the ID
• RT for retweet
• Hashtags to track trending topics
• Url shortener t.cn
• Newsfeed

Other features allow users to post emoticons, video and images with every post, repeat some or all of the comment, add favorites, verify whether the account is a celebrity or a poseur, and see the thread of the post immediately in the stream.

Weibo-screen-shot.jpgRegistration

Since China is the fastest-growing economy in the world, you can imagine why global consumer products companies are drooling over how to reach the affluent Chinese market.

Prior, you had to be a resident of China to use Weibo. Now, all you need is a Facebook account to register if you’re outside mainland China. Multi-national businesses should regard this as good news because who isn’t seeking entrée into China for consumer products?

When a global consumer products company registers on Weibo, their account will be symbolized by a blue V badge indicating verification of an enterprise account.

Like Twitter and Facebook, there are bots and anonymous people who set up accounts to post content that is typically negative, controversial or anti-establishment. The significance of the blue V on an enterprise Weibo account is important for users to verify which account is authentic.

There are many people who want to post content on Weibo as Gucci, for example. If a user gets three posts from “Gucci,” they can easily discern which one is authentic by the blue V.

Users Can Authenticate on Weibo

Just like brands and businesses, users who actively engage on Weibo get to post a badge on their Weibo personal profile page. These badges are called active engagement badges and help position users who are high-level engagers. The badges for users dictate the frequency an account is in use. The badges are scaled via an LV number or level number. If you were to view LV3 on a user’s profile page, that indicates low-level activity; however, LV 7 is indicative of an active user.

Fashionbi Analysis of Weibo

Fashionbi is a world leader in fashion business intelligence via analysis of social media engagement among the world’s most well-known fashion brands and companies.

Part of its analysis includes activity on Sina Weibo both from the brand and user perspectives. Fashionbi looks at a variety of social media engagement factors to determine where users are most active. It estimates nearly 15 percent of the fashion brands it tracks are using Weibo.

In its analysis of Weibo user engagement activity for fashion brands, Fashionbi found that 50 percent of Weibo users who engage with fashion brands are accessing the social media channel via mobile devices. In particular, Coach gets 35 percent engagement on Weibo from a mobile device with an additional 28 percent of activity documented from an iPhone or Android device.

Mobile Advertising in China

We--Chat-Screen-Shot.jpgAlthough Weibo users seem to have a penchant for mobile advertising, Sina needs to exercise caution about how many ads it places on Weibo. This is unmarked territory for all social media companies in China, and the hunger by the Chinese for what’s new in consumer products is dictating the speed with which companies are launching advertising campaigns. Consumers could tire of the prolific mobile ads interrupting streams; that threshold has yet to be met, however.

In China, unlike the United States, social media consumers seek mobile advertising to influence a buy decision. In a blog post about Tech In Asia, a recent study by RenRen showed 53 percent of Chinese who use mobile devices said a buy decision was influenced by a mobile advertisement while 76 percent said they have made a purchase using a mobile device.

Fashionbi suggests WeChat is the channel to watch for further mobile advertising proliferation as Chinese tourists use the app all the time. Luxury brands have an opportunity to meet vacationers when they have money to spend and time to shop.

Alibaba And Laiwang

Alibaba, the Amazon-like online marketplace serving China, is heavily aligned with Weibo. A partnership deal was struck earlier this year with Alibaba Group Holding and Sina Weibo that will generate $380 million in advertising for Sina over three years, states the Wall Street Journal. Brands selling items on Alibaba are also doing the same via Weibo with great luck. Coach, for example, has an online store on its Weibo brand page which is an appealing and simplified way for the billion consumers in China to engage and buy.

Alibaba is cash rich, and in response to concerns it has lacked in popular apps, it boosted efforts to create a new messaging app, Laiwang.

Founder Jack Ma is banking on employees to keep Alibaba growing. Look at these marketing initiatives the company has launched to grow:

• He sent a letter to the company’s 20,000 employees saying they had to add 100 friends on Laiwang or they will not get a bonus.
• The company is also using model appeal to lure new users to Laiwang. There are 30,000 young female models who will chat any time with new users on Laiwang.

There’s one thing Western nations can be sure of. The Chinese consumer is eager and hungry to more, and companies the likes of Sina, Tencent Holdings and Alibaba are providing the food via major investment in mobile apps, mobile advertising, sponsorships, promotions, e-commerce, and social media channel usability.

Would you like a piece of the pie?

This post first appeared on Steamfeed.com authored by Jayme Soulati.

Filed Under: Business, Social Media Tagged With: Ali Baba, China, Chinese Social Media, global branding, Laiwant, Sina Weibo, Social Media, Tencent Holdings, Weibo

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