Social Media Archives - Page 14 of 25

Google+ Meet Influence Marketing

02/28/2013 By Jayme Soulati

In developing my piece on Google Authorship, and another one this week on niche networks, I needed a link for the words, “brand evangelist.” What happened in the next three minutes shocked me into writing this piece and made me extremely nervous that Google+ is going to influence influence marketing whether we want it to or not.

The steps that occurred are spelled out here carefully so you can follow along. See what you glean from what I did; do you come to the same conclusion, or not?

My search for “brand evangelist” was returned by Google. I saw a series of Google Plussers who had written a post or piece published on Google+ featuring these key words.
Each of the folks listed were mentioned with their Google Authorship profile. There was a photo as well as the number of people this person had in circles and the number of circles this person was in.
I scrolled down page one of my search on Google to see if I recognized anyone.
Way at bottom, I saw Mack Collier’s name although his Google Authorship information was not included because his post was pre-Google+.
Because I didn’t recognize an author or publication (there were few), I looked more closely at each person’s Google+ profile seeking anything that would help me discern influence.
I saw the quantity of circles each person was in; wouldn’t that mean something? The peep with the highest number of circles would supposedly be more influential, right? And knew what they were talking about? (Remember, this was happening over a minute to find one hyperlink.)
I set out to select the link for the person with the most circles.

Inadvertently, I had just discerned that I would select a hyperlink using someone’s Google+ post content in my blog post based on the quantity of circles associated with that unknown person.

I am agog. I believe strongly that it’s never about quantity; it’s about quality!

I did the exact thing that people complain about Klout for; I associated influence scoring of my own creation and subconscious to determining strength of content and influence.

I knew, without a shadow of a doubt, if I had automatically begun to select someone from a Google search with the highest number of circles, then every other company would be doing the same without a shred of second thought.

What does this mean for how influencers are screened?

Anyone who understands what’s written above understands what I’m getting at…we can hide behind a Klout score because it’s not well-known as an influence metric.

When someone in business plugs in a key word or phrase and watches those with Google Authorship turned on scroll by, then the ones with the most circles wins, right? (Based on what I just experienced first hand, to my utter chagrin.)

One can only hope I’m wrong. Danny Brown, Sam Fiorella, Neal Schaffer? Can you weigh in on this, perhaps?

Take Social Media Higher With Niche Networks

02/26/2013 By Jayme Soulati

English: Infographic on how Social Media are being used, and how everything is changed by them. (Photo credit: Wikipedia)

Keeping up with the Joness is none too rewarding for companies, especially when it comes to social media adoption.

Most companies look at their peer group to identify what the nearest competitor is up to and then everyone is eventually following suit buoyed by the earliest adopters.

Many of the businesses that jumped in whole hog bright and early earned the most attention from consumers who wanted to engage with smart brands. Companies slower to adopt are finding it more of a challenge to tally likes, RTs, plusses, or followers.

But, all is not lost for the smartest and savviest social media adopters.

In 2012, users on the Interwebz grew 19.2 percent over 2011, according to eMarketer. There were 1.43 billion users on social networks, and we all know that Facebook boasts the first billion.

As adoption levels taper off, users are going to branch out into smaller networks that are more manageable. Inc. magazine shares a story about the pending 2013 backlash in social media adoption and the “emergence of smaller-scale, niche networks.”

Here are ways your company can benefit from the expected 2013 trend:

1. Shore up the big four or five channels and determine which few are the most beneficial relating to the strongest return on investment of money, time, team, and sales.

2. Stay the course with these, and begin to look around for smaller channels that are ripe for brands to engage with.

3. Understand your customers’ behavior and how they use social media. What do you know about consumer behavior patterns?

4. Study up on online behavior; there is a burgeoning field addressing human interactions online. Companies can benefit from this knowledge.

5. Develop programs that reward customers for their loyalty. Imagine a loyalty program on steroids. How many ways can customers be rewarded with simple recognition that ultimately costs the company pennies?

With loyal brand evangelists, companies can reward with a badge for a Facebook page or other profile page. Simple? Loyalty costs only as much as the creativity around implementing the program.

In the Inc. story, several mentions about smaller, niche apps becoming popular showcase where users are heading to get out from the clutter of 1 billion Facebook users:

Path
App.net
NextDoor
Yammer
MindMixer (I like this site on first impression!)

Also in the story, companies were advised to watch, listen and participate with a non-sales approach. The goal for companies is to jump to the next phase of relationship marketing and reap the benefits of the ever-changing online community.

10 Reasons Why Google+ Rocks For Companies

02/25/2013 By Jayme Soulati

There has been so much bogus “Google+ is Dead” banter on the Interwebz, and I’m here to tell every savvy social media adopter that Google+ is the place to be.

Here are reasons why:

1. Google doesn’t have to find ways to monetize. Unlike Facebook, the struggling, always creating new monetization paths public company, Google already has a steady, proven method of making money.
2. Google+ is only the tip of the iceberg for companies’ ability to engage with truly innovative tools, storage, file sending, calendaring, free email and much, much, much more.
3. Let’s not forget the number-one reason — search. Yep, Facebook now has Facebook Graph Search that is supposed to change the course more positively for Facebook, but it’s in its infancy. Google has long established itself as the King of Search.
4. So this doesn’t become a Google vs. Facebook post, here’s one — Google+ communities are the game changer (oops, I guess there have been Facebook groups for a very long time that are successful, too). For brands seeking business audiences, Google+ has raised the bar high.
5. Google+ is not the place where high school buddies and families congregate; it’s where business peeps interact with others sharing solid material.
6. Google+ is not competing with a billion users. The early skeptics are MIA or just adopting. What that means for brands is the ability to get serious Plussers who seek savvy companies with a page built for Google+ engagement.
7. Google+ is seriously a happening channel, at the risk of Twitter. As Twitter sometimes feels like a graveyard (I know this for a fact), Google+ has activity all day long — high energy activity with real human engagement and not just a +1 or forward share.
8. Google+ Communities are now available for company pages. Because a person starts a page, that person should join a Community first to see what it’s all about. Then, with that comfort, launch a G+ Community oriented to the company brand, products, services, or subject matter. No better way to uild loyal prospects and customers.
9. Influencers bare engaging on Google+ all day. When was the last time you saw Chris Brogran on Twitter? Enough said.
10. Google+ is not just a passing fad. Just like early adopters to social media, companies getting on board will pave the way for higher levels of engagement. Please don’t miss the boat!

By Jayme Soulati

The Basics Of Corporate Blogging

02/21/2013 By Jayme Soulati

English: This icon, known as the “feed icon” or the “RSS icon”, was introduced in Mozilla Firefox in order to indicate a web feed was present on a particular web page that could be used in conjunction with the Live bookmarks function. Microsoft Internet Explorer, Opera and some other browsers have adopted the icon in order to promote a de facto standard. (Photo credit: Wikipedia)

There are many many reference sources on how corporate blogs become successful. At the end of the day, companies need to realize that behind every blog is a person.

People write blogs, and people read blogs.

When a company is writing a blog, there are basic elements to consider. These stand true for a brand new blog in planning and strategy phases or an existing blog with six months under the belt.

Tips for Successful Corporate Blogging

Team and Tone. When blogging for the company, ensure the team is solid. Typically, there are three good writers to assist with the company blog and one good editor to establish tone. It becomes apparent when someone writes drastically differently than peers on the company blog. Try to ensure there’s a solid thread between each writer so tone isn’t a swinging pendulum.

Topics. Company blogging runs the risk of being inside-out only. If a goal is to build a community of those who comment and follow, then be sure topics are engaging and invite others to connect and participate. If a corporate blog posts three times weekly, make sure 1/3 of the content is about external factors shaping the industry.

Goals. Like any new program, there needs to be clearly defined goals. Without that distinct purpose and consistent reference back to the goals, a corporate blog can go astray. Do not take goal setting lightly! This exercise drives success, growth, authority, and brand positioning.

Analytics. Behind every successful blog is a person and also good tracking! Without knowledge of how many people are visiting a company blog, there is no proof it’s working. Typically, companies cannot gauge success of a blog on comments alone; people lurk and refuse to add thoughts on a corporation’s blog. This means analytics are critical and someone to interpret them even more.

Bells and Whistles. There are basic elements every blog needs regardless of whether it’s a personal or business blog. Set up a decent commenting system with Livefyre or Disqus. Use Shareaholic, the best social media sharing tool on the channels. Add a way to organize archives via categories and chronology via widgets in the sidebar. Consider Zemanta which helps put other like-topics at the blogger’s fingertips to share beneath a post. Use images owned by the company. There are so many issues now with copyrights; companies need to develop their own image library for use online everywhere.

RSS and Social Media Follows. Regardless of how small a company blog is when it starts, having an RSS feed (Feedblitz is reliable) as well as social media follow buttons are critical. Every company has a LinkedIn page and ought to have a Google+ page, too. Start there and the rest will follow.

Subscribe Button. Capturing emails is the name of the game, but what will you offer in return? If people know they’ll get some decent content either on the blog or via a newsletter or other marketing collateral, they will give up their email address. Company blogs need to have this option readily available from the start. Little bit late to the party? No worries…add it and write!

SEO Pack. Blogs need to ensure articles are depicted appropriately and headlines aren’t too long. Using SEO Pack or Yoast are simple plugins to help streamline this without too much thought.

Which basic elements does your company blog have? Please share!

About Jayme Soulati

Jayme Soulati is author of Soulati-‘TUDE! which is a professional blog oriented to social media, marketing, PR, business strategy, and more. She is president of Soulati Media, Inc. and is an award-winning blogger and public relations practitioner. She is a past president of the Publicity Club of Chicago.

Soulati Media On The Street: Body Z Alive Hydrotherapy

02/20/2013 By Jayme Soulati

In Santa Monica last week, a surprise “gift” by my cousin provided a bit of nervous Nelly freak out, fear and eventual appreciation for the oft misunderstood service called colon hydrotherapy aka colonic.

In this Soulati Media On The Street interview, you’ll meet the zenmeister herself, Louretta Walker, owner of Body Z Alive in Santa Monica. She shared with me why hydrotherapy is important to a healthy colon for detox, lightness, emotional balance, and for hydration.

Here’s a secret, because the first time is always a bit scary, I recommend going again knowing the process. And, when you have a pro like Lou to lead one through the steps, there’s no question you’re in good care.

I promise to answer all curious George questions in comments and more sensitive ones via email! Giggle.